Genesys Cloud CX API Self Study Kit (free version)

Master the Genesys Cloud CX platform with our Self-Study Kit focused on API integration. Learn to build, manage, and automate contact center solutions using RESTful APIs. Includes hands-on labs, real-world use cases, and lifetime access to updates. Perfect for developers, architects, and automation engineers.

Free Version

$ 0.00

Responsible	Faisal H. Khan (CEO)
Last Update	07/14/2025
Completion Time	3 hours 53 minutes
Members	57

Course
Reviews

DevNet-X Genesys Cloud DevNet

Lectures on Video

10Lessons · 3 hr 53 min
- Chapter 1 - Genesys Cloud API Overview
  
  Free Preview
- Chapter 2 - Genesys Cloud API Authentication
  
  Free Preview
- Chapter 3 - Genesys Cloud API Resources
  
  Free Preview
- Chapter 4 - Genesys Cloud API Users API
  
  Free Preview
- Chapter 4.1 - Genesys Cloud API Skills, Language and Group Api
- Chapter 5 - Genesys Cloud API Conversation API Overview
- Chapter 6 - Genesys Cloud API Routing API Overview
- Lab 2 - Managing Genesys Cloud CX Users using User API
- Lab 3 - Creating Python Application to Obtain User Details using User API
- Lab 4 - Creating Skills Using API Explorer, Postman and Python script using Skills API Endpoint

Cisco Collaboration

Webex training

genesys cloud cx

others

Follow us

Genesys Cloud CX API Self Study Kit (free version)

Genesys Contact Center Self Study Kit (paid version)